In case of return or refund, you must contact us for authorization first, products must return within 30 days of invoice and ship the products postpaid to us, including your invoice and make sure we receive your return, We will refund you invoice amount minus 15% re-stocking charge and shipping & handling charge. We can only accept un-opened bottles or jars.( due to sanitary reasons) Return must be in salable condition.
.** Please note: Unauthorized return will not be credited or refund ** No Shortage or Loss claims after 14 days domestic; 30 days outside USA